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Customer Management

Managing your customers in Batuly is straightforward and flexible. You can add, track, and manage individual customers, assign them to groups, view their ledger, and handle due payments, all from one place.


Click on Customers from the sidebar to access the customer list.

Customer Sidebar


Customer List Overview

The customer list displays all customers you’ve added to the system.

Customer List

Features:

  • Edit or Delete customer
  • Pay Due: Instantly settle outstanding payments
  • Ledger: View customer-specific transaction history

Adding a New Customer

Click the New Customer button to add a customer manually.

Add Customer Page

Fields Include:

  • Customer Name
  • Phone Number
  • VAT Number (optional)
  • Address
  • Profile Image (optional)
  • Assign to Group (optional)

You can either:

  • Click Create to add the customer
  • Or Create and Add Another for batch entry

Bulk Import Customers

Easily upload a list of customers via Excel.

Steps:

  1. Download sample Excel template
  2. Fill in the required customer data
  3. Upload the completed file
  4. All entries are automatically added to the system

Paying Customer Dues

Each customer row has a Pay Due option.

Pay Due - Customer

From here you can:

  • Enter the amount being paid
  • Choose payment method (Cash, Bank, etc.)
  • Confirm the transaction

Viewing Customer Ledger

To the right of the Pay Due button is the Ledger button.

Customer Ledger

This gives a full history of:

  • Sales
  • Returns
  • Payments received
  • Outstanding balances

Viewing Individual Customer Details

Clicking on any customer from the list opens a Customer Detail Page.

Customer Detail Page

Here, you’ll see:

  • List of all sales associated with the customer
  • Any due invoices clearly marked
  • Ability to pay individual invoices directly
  • Summary of total purchases, returns, payments, and current balance

By using Batuly’s customer management system, you keep every transaction recorded and build lasting customer relationships with transparency and ease.